At the direction of our client, Accident Cause Analysis Inc. will arrange for one of the following two retention methods:

1.      We can work from a retainer amount and once that amount is depleted, work is stopped until a new retainer amount with further instructions is received. This practice assists our clients in keeping informed of case progress and the account; or

2.      We can enter into a formal contract, either open-ended or for a maximum number of hours, with payment of our invoices in full within 30 days of receipt of same.

We are happy to set up either method at our client's request.

ACA’s fee structure is based upon differentiation of the levels of service provided to the client. The rates are as follows:

ACA’s invoices include a complete listing of actual hours worked with explanations of the work performed. Expenses and disbursements are included on the invoices and are recovered at cost. Full payment of invoices is required within 30 days.

All charges to clients located in Canada are subject to the Goods & Services Tax.